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Customer Engagement Specialist

2 weeks ago

Hampton, Virginia, United States Navy Federal Credit Union Full time

About Us

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Navy Federal Credit Union is committed to serving the financial needs of the military community. Our mission is to provide our members with the highest level of service and support, while helping them achieve their financial goals.

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Job Summary

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We are seeking a highly skilled and motivated Member Service Representative to join our team. In this role, you will be responsible for providing exceptional service to our members, helping them understand and utilize our products and services.

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Key Responsibilities

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  • Provide exceptional service to members, answering questions and resolving issues in a timely and professional manner.">
  • Help members understand and utilize our products and services, such as deposit accounts, loans, and investment options.">
  • Work closely with other team members to ensure seamless service delivery and meet sales targets.">
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What We Offer

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We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.