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Customer Service Representative

2 months ago

Canton, North Carolina, United States McDonald's Full time

Job Summary:

We are seeking friendly and detail-oriented individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, handling customer transactions, and maintaining a clean and welcoming store environment.

Key Responsibilities:

  • Provide excellent customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, including the counter, dining area, and restrooms.
  • Work collaboratively with other team members to achieve sales goals and provide a positive customer experience.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, evenings, and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer:

  • Competitive hourly rate.
  • Flexible scheduling to meet your needs.
  • Opportunities for advancement and professional growth.
  • Free uniforms and meals while working.
  • Educational assistance program.

McDonald's is an Equal Employment Opportunity Employer:

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws.