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**General Manager

2 months ago

Bainbridge, United States Wawa Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our store operations and drive business growth. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer service, and achieving sales and profitability goals.

Key Responsibilities
  • Store Operations: Manage all aspects of store operations, including fuel, food service, and retail sales.
  • Customer Service: Ensure that customers receive exceptional service and that their needs are met.
  • Team Leadership: Lead and develop a high-performing team of associates, providing coaching, training, and feedback to ensure their success.
  • Financial Management: Manage store finances, including budgeting, forecasting, and controlling expenses.
  • Inventory Management: Oversee inventory levels, manage stockroom operations, and ensure that products are properly stocked and displayed.
  • Safety and Security: Ensure that the store is a safe and secure environment for customers and associates.
  • Community Engagement: Build relationships with community partners and participate in local events and initiatives.
Requirements
  • Leadership Experience: Proven track record of leading high-performing teams and driving business results.
  • Operational Experience: Experience managing store operations, including fuel, food service, and retail sales.
  • Financial Management: Strong financial management skills, including budgeting, forecasting, and controlling expenses.
  • Customer Service: Excellent customer service skills and ability to build strong relationships with customers.
  • Communication: Strong communication and interpersonal skills, with the ability to work effectively with associates, customers, and vendors.
  • Education: Bachelor's degree in Business or related field preferred.