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Warehouse Operations Manager

1 month ago

Forest Park, Georgia, United States Capstone Logistics Full time
About the Role

Capstone Logistics is seeking a highly skilled and experienced Warehouse Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our warehouse and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Negotiate rates with common carrier representatives to optimize logistics costs
  • Run the warehouse with safety and efficiency as top priorities
  • Manage daily bank deposits, create work logs, and transmit reports to corporate
  • Audit labor and billing reports to ensure accuracy
  • Meet customer needs on a daily basis and resolve any issues that may arise
  • Document and resolve customer service or associate issues daily
  • Ensure all associates follow Capstone policies and work rules, including safety protocols
  • Hold weekly safety meetings and encourage associate participation
  • Assist in managing site and departmental budgets
  • Schedule associate shifts based on customer requirements
  • Interview, hire, and train new associates
  • Supervise timely and accurate data entry for all services performed
  • Complete daily closeout, including cash balancing, data upload, and payroll record administration
Requirements
  • 2 years of supervisory/leadership experience in an industrial setting
  • Proven experience in providing high levels of customer service to internal and external customers
  • Ability to train, coach, and mentor warehouse associates
  • Excellent interpersonal and communication skills (written and verbal)
  • Strong organization and prioritizing skills
  • Ability to simultaneously perform multiple tasks
  • Ability to solve problems and make effective decisions in a fast-paced environment
  • Ability to manage budgets and prepare related management reports
  • Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint
Why Work with Us?
  • Competitive salary
  • Quarterly incentive based on operational performance
  • Benefits after 30 days of employment
  • Career growth opportunities
  • Paid training and safety incentives
  • A high-performance culture that inspires strong relationships, challenges the status quo, and delivers results