Customer Service Representative
7 days ago
Lynden Hospitality 2 LLC is seeking a skilled Customer Service Representative to join our team in Ellensburg, WA. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a smooth guest experience.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Registering guests and assigning rooms, ensuring accurate and efficient processing of reservations and check-ins.
- Maintaining a high level of product knowledge, including room types, rates, and amenities.
- Utilizing persuasive selling techniques to promote hotel services and increase revenue.
- Managing guest complaints and concerns in a professional and courteous manner.
We are looking for an individual who is passionate about delivering outstanding customer service, has excellent communication skills, and can work effectively in a fast-paced environment.
RequirementsTo be considered for this role, you must have:
- 1 year of experience as a Hotel Front Desk Agent.
- Excellent communication and organizational skills.
- A customer service attitude and ability to work with diverse groups.
We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience, plus opportunities for growth and development within our company.
About UsAt Lynden Hospitality 2 LLC, we pride ourselves on providing a welcoming and supportive work environment. Our team members are the heart of our business, and we invest in their growth and success.
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