Customer Service Representative

3 weeks ago


New Carlisle, Ohio, United States Doug Kilfoyle - State Farm Agent Full time

Job Title: Receptionist - State Farm Agent Team Member

About the Role:

We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist - State Farm Agent Team Member at Doug Kilfoyle - State Farm Agent.

Salary: $45,000 - $55,000 per year

Key Responsibilities:

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.

Requirements:

  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Benefits:

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


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