Customer Service Representative
3 weeks ago
Job Title: Receptionist - State Farm Agent Team Member
About the Role:
We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist - State Farm Agent Team Member at Doug Kilfoyle - State Farm Agent.
Salary: $45,000 - $55,000 per year
Key Responsibilities:
- Greet clients warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Provide excellent customer service and follow up on client needs.
- Support the team with various administrative tasks and projects.
Requirements:
- Previous experience in a receptionist or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
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