Community Outreach Specialist

4 days ago


Oakland, California, United States Project Open Hand Full time
About Us:

Project Open Hand is a non-profit organization dedicated to providing meals with love to critically ill individuals and seniors. We are committed to delivering exceptional service to our clients, and we are seeking a highly motivated and organized individual to join our team as a Senior Client Services Coordinator.

Job Description:

The Senior Client Services Coordinator will be responsible for processing applications, performing intake and recertification for clients, and verifying eligibility for services. This role requires strong communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.

Duties and Responsibilities:

- Process applications for services
- Perform intake and recertification for clients
- Verify eligibility for services by communicating with service providers and collecting client documentation
- Maintain client database including scheduling meal service, documenting client contacts, and incident reports

Requirements:

- BA in Human Services related field
- Computer literate (MS Office/Outlook)
- Demonstrated ability to establish and maintain professional boundaries in a social service setting
- Bilingual Spanish

Benefits:

Project Open Hand offers a generous employee benefit package, including medical, dental, and vision coverage, flexible spending account, long-term disability, life insurance, retirement savings plan, commuter check subsidy, employee assistance program, financial counseling, cell phone discounts, holidays, vacation, sick leave, and complimentary lunch.

Estimated Salary: $24.62-$25.36 per hour.

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