Restaurant Operations Manager
2 days ago
The Restaurant Operations Manager is responsible for leading restaurant operations, driving profitability, and ensuring exceptional guest experiences. This role requires a strong understanding of P&L management, restaurant profitability drivers, and excellent time management and prioritization skills.
Salary: $60,000 - $80,000 per year
Key Responsibilities:
- Monitor cash flow, labor, and food costs, reporting to the District Manager weekly.
- Manage cash flow, payouts, repair costs, and inventory purchases.
- Ensure compliance with government regulations, employment laws, and company policies.
- Optimize staff scheduling and manage labor efficiently.
- Uphold Food and Health Safety protocols at all times.
- Maintain operational and brand standards, including proper shift changes, opening, and closing procedures.
- Fulfill duties of Assistant General Manager, Assistant Store Manager, and Hourly Shift Leader when necessary.
- Ensure the restaurant consistently delivers quality products and maintains product presentation.
- Achieve 95% or better accuracy in Quality Standards Inspections.
- Address guest issues promptly and proactively manage the guest experience.
- Develop strategies to engage guests and execute local marketing initiatives.
- Provide training and ensure completion of food safety training for new team members.
- Keep the staff up to date on all training procedures.
- Offer coaching and feedback to raise team capabilities and improve restaurant performance.
- Implement recognition and retention programs, including Employee Performance and Employee of the Quarter.
Requirements:
- Previous restaurant management experience of 1-2 years.
- Strong understanding of P&L management and restaurant profitability drivers.
- Excellent time management and prioritization skills.
- Flexibility to work evenings, weekends, and holidays for proper restaurant functioning.
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