Retail Operations Director

3 weeks ago


Elgin, Illinois, United States Tandy Leather Factory Full time

As a seasoned retail professional, you will lead a team of store managers in the Plains Region, driving business results and ensuring brand standards are met. With approximately 12-15 Tandy Leather stores under your care, you will analyze business trends, maximize daily sales plans, manage expenses, and improve metrics through execution of Tandy Leather training programs.

Your responsibilities will include planning, delegating, and following up on tasks to ensure expectations and objectives are met. You will also be responsible for recruiting, training, developing, coaching, motivating, and retaining talent at the store level.

A key aspect of this role is understanding P&L, financial reporting, retail operations, and identifying data trends to make business recommendations or adjust course as needed to drive sales and operational success. Additionally, you will manage and monitor labor costs appropriately to deliver the expected level of guest service and maximize sales potential.

You will partner with other zone managers and internal resources to lead and manage needs of the zone, creating a proactive guest-centric selling culture that focuses on building a competent and confident team. Your salary will be around $120,000 - $150,000 per year, depending on experience.



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