Assistant Manager-Pine Bluff
6 days ago
Job Summary:
We are seeking a highly motivated and experienced Assistant Manager to join our team at Little Caesar's Pizza of Arkansas Pine Bluff. As an Assistant Manager, you will play a key role in ensuring the success of our restaurant by providing exceptional customer service, managing daily operations, and leading a team of employees.
Key Responsibilities:
- Customer Service: Serve customers correct complete orders within service time goals, according to the Customer Service Standards, the Priority Guidelines, and the Remedy Process.
- Product Quality: Prepare and ensure consistent high-quality products are served to customers as described in the Company training materials.
- Team Management: Display the proper image and follow Company policies, procedures, and standards for conduct as outlined in the Company Orientation and Training Handbook and Policy Manual.
- Cash Management: Perform cash management responsibilities and ensure compliance by Colleagues with all safety and security procedures as defined in the Company Orientation and Training Handbook.
- Training and Development: Provide direction and feedback to Colleagues and follow up by coaching/counseling to ensure job duties are performed and all Company standards, procedures, and policies are achieved.
- Support to General Manager: Support the General Manager by performing tasks associated with achieving and sustaining Company standards in the categories of: a) Staff Training, b) Food and Paper control, c) Labor Hour control, d) Revenue Growth, and e) Performance and Audit Reviews.
- Administrative Tasks: Complete all paperwork and/or computer data entry neatly, accurately, and in a timely manner as directed by the Restaurant Manager, Area Supervisor, and/or Executive Management.
- Restaurant Operations: Follow all procedures associated with opening, operating, and/or closing the restaurant.
Requirements:
- Education and Experience: Have previous experience in restaurants, retail, or a position involving customer contacts. Be at least 18 years of age. Possess a high school diploma, or equivalent, and possess basic math skills.
- Skills and Abilities: Possess excellent verbal communication and interpersonal relations skills. Be dependable, hard working, and have the ability to work under pressure and in stressful situations. Be able to work a standard schedule of between 36-40 hours per week and be able to perform all the essential functions of the job.
- Certifications and Training: Be 100% CARDS certified. Have successfully completed the Company Assistant Manager Training Plan and passed the solo open and close shift evaluations. Have successfully completed the Little Caesars Basic Operations Course (or equivalent Management Trainee Course) with the past 12 months. Have successfully completed ServSafe Manager Training within the past 12 months.
- Physical Demands: The ability to lift and move 55 pounds. The ability to reach and move items from as high as 6 feet and as low as 6 inches off the ground. The ability to apply pressure to cut through products and/or clean equipment/utensils. The ability to count, separate, and weigh all types of food products and inventory items.
Working Conditions:
The Assistant Manager will work in a fast-paced restaurant environment with frequent exposure to heat, noise, and cleaning chemicals. The Assistant Manager will be required to stand for long periods, walk, and move around the restaurant. The Assistant Manager will be required to use equipment and tools safely and correctly.
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