Sales Associate

1 day ago


Peoria, Arizona, United States Chico's Full time

Job Summary:

The Sales Associate - Customer Experience Expert is responsible for delivering exceptional customer service and promoting a customer-focused sales culture in our chic stores. This role requires a strong passion for fashion, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Meet and exceed sales goals by utilizing sales techniques and communicating product knowledge to customers.
  • Maintain knowledge of current sales and promotions, and ensure pricing and visual standards are met.
  • Provide a cohesive omni-channel experience by modeling and promoting the Most Amazing Personal Service (MAPS) principles and standards.
  • Ensure prompt resolution of customer concerns and maintain a fast and efficient register experience.
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
  • Build and maintain a solid customer following through clienteling and wardrobing.
  • Know current product fit and style assortment offerings in-store and online.

Requirements:

  • High School diploma or equivalent.
  • Retail or sales experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.

Physical Requirements:

  • Constant walking/standing (8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34%-66% of 8-hour shift).

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.


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