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Sales Associate

2 months ago

Elizabeth City, North Carolina, United States Schewel Furniture Company, Inc. Full time

Schewel Furniture Company, Inc. is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with product selection, and driving sales revenue. Key Responsibilities:

**Customer Service**

* Greet customers in a friendly and professional manner
* Assist customers with product selection and provide detailed product knowledge
* Answer customer inquiries and address any concerns or complaints promptly

**Sales Generation**

* Actively engage customers to drive sales and meet monthly sales targets
* Recommend additional products or services to enhance the customer's shopping experience
* Adhere to the Sales Management Process

**Product Knowledge**

* Stay informed about product features, pricing, and promotions
* Attend training sessions to enhance product knowledge and sales techniques
* Complete assigned trainings via the Learning Management System (Schewels LMS)

**Merchandising**

* Ensure the showroom is clean, organized, and visually appealing at all times
* Assist with merchandising efforts, including organizing the floor and arranging displays as necessary
* Participate in physical inventory when necessary

**Team Collaboration**

* Collaborate with team members to achieve sales goals and provide excellent customer service
* Communicate effectively with coworkers and management to ensure a positive work environment

Requirements:

* Previous retail sales experience preferred
* Strong customer service skills with the ability to build rapport with customers
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and handle multiple tasks simultaneously
* Basic computer skills for accessing product information

Physical Requirements:

* Must be able to lift, push, pull, carry, reach, grasp, stoop, and bend as required
* Regularly required to stand, walk, talk, and hear
* Must be able to use hands to handle objects and reach with hands and arms
* Occasionally lift up to 50 pounds and move or lift heavier items with assistance

Education and Experience:

* High school diploma or equivalent required
* Previous experience in retail sales or customer service preferred

Please apply at Schewel Furniture Company, Inc.