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**Assistant Store Manager

2 months ago

Modesto, California, United States Chico's Full time

Job Summary:

The Assistant Store Manager is a key member of the store team, responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store. This role is ideal for a motivated and organized individual who is passionate about delivering exceptional customer service and driving business results.

Key Responsibilities:

  • Customer Service: Promote a positive customer experience by ensuring associates are greeting and assisting customers, responding to customer inquiries and complaints in a professional and timely manner.
  • Store Operations: Supervise associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Maintain a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
  • Financial Management: Perform all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling. Ensure all register transactions are completed accurately and in accordance with policy.
  • Inventory Management: Administer all operational processes, including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
  • Human Resources: Assist in the recruiting, hiring, and development of store associates. Interpret key performance indicator reports and deliver coaching as needed. Provide feedback to Store Manager for associate performance appraisals and evaluations.

Requirements:

  • Education: High School diploma or equivalent.
  • Experience: Minimum 3 years prior retail or sales management experience preferred.
  • Skills: Excellent communication, verbal and written skills. Ability to work a flexible work schedule, including nights, weekends, and holidays.
  • Physical Demands: Regular attendance is essential to this position. Ability to stand and maneuver on sales floor and stockroom, operate register, lift and carry 30 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling.

Chico's FAS, Inc. is an equal opportunity employer.