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Food and Beverage Server
2 months ago
Position Overview:
About Us:
Live Nation Entertainment stands as the premier global entity in live entertainment, encompassing renowned leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
As the foremost authority in event ticketing, Ticketmaster facilitates the sale of over 500 million tickets each year, serving more than 12,000 clients across the globe.
Live Nation Concerts leads the industry in live entertainment, orchestrating over 30,000 performances and 95+ festivals annually for nearly 4,000 artists in more than 40 nations.
These operations empower Live Nation Media & Sponsorship to forge strategic marketing initiatives that connect over 900 brands with the 86 million fans attending our events each year.
For further insights, visitYour Role:
We seek individuals who are passionate, motivated, and possess an entrepreneurial mindset. If you are resourceful, innovative, and committed, we encourage you to explore this opportunity further.
Key Responsibilities:
- Deliver food and beverage items to guests in a knowledgeable, friendly, and helpful manner.
Essential Duties:
- Welcome all guests at their tables.
- Address guest inquiries regarding the menu, beverage selections, and venue details.
- Inform guests about daily specials and provide recommendations.
- Encourage menu item sales, including beverages and desserts.
- Anticipate and respond to guest needs proactively.
- Handle guest concerns or complaints regarding food or service with a positive and friendly demeanor.
- Organize and prioritize service according to established protocols.
- Take orders for food and beverages and communicate them to the kitchen and bar via the micros terminal.
- Verify food orders before serving to ensure accuracy and presentation.
- Serve food and beverages to tables.
- Perform opening, running, and closing duties as per company policy.
- Maintain a clear line of sight and atmosphere control by circulating through the work area throughout the shift.
- Memorize menus and daily specials.
- Pre-bus tables by removing used plates and glasses once guests have finished.
- Clean spills on tables and in the work area.
- Adhere to safety and sanitation standards.
- Prepare guest checks using the micros terminal and ensure accuracy.
- Process payments through cash, credit card, or traveler's checks.
- Stay informed about all music, promotional, or special events occurring in the venue.
- Assist fellow servers and staff as necessary.
- Be available to work during special events scheduled at the venue.
Qualifications:
Required:
- Valid CA Food Handlers Card.
- 2-5 years of experience in high-volume restaurant operations.
- Knowledge of high-volume restaurant practices and responsible alcohol service.
- Understanding of standard food preparation and presentation.
- Strong guest relations skills.
- Familiarity with wine and liquor.
- Ability to manage multiple tables efficiently while maintaining a friendly attitude and anticipating guest needs.
- High School Diploma.
Preferred:
- Experience with Point of Sales systems, preferably MICROS.
Physical Requirements/Work Environment:
- Fast-paced, often loud, and stressful working environment.
- Position requires prolonged standing and working on your feet.
- Must be able to lift or move up to 25 lbs using proper techniques.
Live Nation Entertainment is committed to equal employment opportunities for all applicants, regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical or mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by law.
The preceding job description outlines the general nature and level of work performed by employees in this role.
Live Nation Entertainment's recruitment policies aim to attract the most qualified candidates efficiently.
We may explore various avenues for recruitment, including internal promotions, employee referrals, external advertising, employment agencies, and college recruiting.
The expected compensation for this position is:$16.00 USD Hourly
- Compensation is based on various factors, including market location, qualifications, skills, and experience.