IT Specialist L3

Job Summary:

We are seeking a highly skilled Information Technology Specialist L3 to join our team at Galapagos Federal Systems, LLC. The successful candidate will be responsible for managing and troubleshooting complex IT systems and networks, providing high-level support for hardware, software, and network issues, and ensuring the stability and security of our IT infrastructure.

Key Responsibilities:

• Manage and troubleshoot complex IT systems and networks
• Provide high-level support for hardware, software, and network issues
• Ensure the stability and security of our IT infrastructure
• Analyze and troubleshoot system anomalies to ensure optimum performance
• Cloud services administration
• Prepare systems for operational use and support operational tests
• Identify AIS vulnerabilities and implement countermeasures
• Ensure AIS and network nodes are operated, maintained, and disposed of per security policies and practices
• Perform Video Teleconference (VTC) System administration, scheduling, and configuration, as needed
• Provide network direct client support
• Provide account creations, modifications, and deletions
• Provide direct multi-level Help Desk support and troubleshooting of all hardware and software
• Perform hardware/software system configuration, upgrades, and modifications
• Provide desktop and laptop configuration and support
• Maintain network and standalone servers, workstations, network access, Security Monitoring Systems and system documentation
• Analyze and troubleshoot system anomalies to ensure best performance
• Prepare systems for operational use and support operational tests
• Provide desktop and laptop configuration and support

Requirements:

• Top Secret with Sensitive Compartmented Information (TS/SCI) eligible May be required to consent to and successfully complete a Government Counterintelligence Scope Polygraph
• 10+ years of relevant experience within the Department of Defense
• 4+ years' experience in SAP/SCI environment and worked in this environment within the last five years
• Maintain network and standalone servers, workstations, network access, Security Monitoring Systems and system documentation as required
• Analyze and troubleshoot system anomalies to ensure optimum performance
• Cloud services administration
• Prepare systems for operational use and support operational tests
• Identify AIS vulnerabilities and implement countermeasures
• Ensure AIS and network nodes are operated, maintained, and disposed of per security policies and practices
• Perform Video Teleconference (VTC) System administration, scheduling, and configuration, as needed
• Provide network direct client support
• Provide account creations, modifications, and deletions
• Provide direct multi-level Help Desk support and troubleshooting of all hardware and software
• Perform hardware/software system configuration, upgrades, and modifications
• Provide desktop and laptop configuration and support
• Maintain network and standalone servers, workstations, network access, Security Monitoring Systems and system documentation
• Analyze and troubleshoot system anomalies to ensure best performance
• Prepare systems for operational use and support operational tests
• Provide desktop and laptop configuration and support

Education and Certifications:

• Master of Arts/Master of Science/Master of Engineering (MA/MS/ME) degree
• Work experience may be considered in lieu of a degree
• Security + or equivalent to meet DOD 8570.01-M Information Assurance Technology Level II

Benefits:

• Medical, dental, vision, disability, and life insurance
• Flexible Spending Accounts
• 401(k)
• PTO
• Paid Parental leave
• Tuition reimbursement
• Paid federal holidays

Security Clearance:

Must be a U.S. Citizen. A high-level Department of Defense active security clearance is required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.

Physical Requirements:

Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting to thirty pounds, as necessary.

Company Summary:

Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.

Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.

Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."

Company Employment Statement:

Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.