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Senior Claims Analyst
2 months ago
Senior Claims Analyst - TPA Oversight - Major Accounts - Moderate
About The Chubb Career Opportunity
The Chubb Senior Claims Analyst - TPA Oversight position operates on a hybrid work schedule (3 days in office, 2 days remote).
Overview
This role is centered on the technical management of claims for Chubb's insured clients across the nation. You will be responsible for overseeing intricate general liability and automobile claims, whether they are litigated or non-litigated. This position necessitates a professional who can take ownership of the claims process, which includes investigation, coverage assessment, reserving, negotiation, and formulating settlement or trial strategies. The role will involve some travel and requires collaboration with both internal and external stakeholders. You will represent the organization in meetings with management and business partners, as well as during mediations, arbitrations, settlement discussions, and trials.
Key Responsibilities
- Deliver exceptional customer service while effectively collaborating with the insured, brokers, and TPAs in the resolution of mainstream casualty, specialty risks, and business auto claims.
- Assess coverage and communicate coverage positions as necessary, under the guidance of a supervisor and coverage unit.
- Conduct, coordinate, and lead investigations into loss circumstances and the extent of third-party damages.
- Supervise and closely monitor assignments to experts and defense attorneys.
- Evaluate information regarding coverage, liability, and damages to ascertain the level of exposure for both the insured and the company.
- Establish reserves within your authority or recommend reserve adjustments to your supervisor.
- Report to reinsurers and facilitate the prompt collection of reinsurance for matters where accountability lies.
- Travel to conferences, mediations, and trials as required, with travel expectations ranging from approximately 10% to 15%, potentially more based on business needs.
Qualifications
- 3 to 5 years of experience as a claims professional with a strong level of specialized and technical expertise in managing high exposure claims, particularly in file and litigation management.
- Experience in Automobile and General Liability (GL) claims, including Products, Premises Liability, Oil/Gas and Energy, Trucking, and Advertising Injury.
- Proven background and capability in addressing significant coverage issues.
- A solid understanding of insurance principles and legal frameworks.
- Familiarity with P&C Group coverage and services.
- Working knowledge of industry best practices and procedures.
- Ability to work independently and assimilate diverse learning materials from various sources.
- Excellent interpersonal communication and negotiation skills, with a professional approach to customer and business partner interactions.
- Capacity to make prompt, informed decisions based on detailed analysis of complex matters.
- Demonstrated strong relational skills, especially in challenging or high-pressure situations.
- A law degree is preferred but not mandatory.
