Outsourced Customer Service Specialist

2 weeks ago


Lanham, Maryland, United States Exceed, LLC Full time
Join Our Team

Exceed, LLC is currently looking for skilled and enthusiastic Customer Services Representatives to support the Federal Emergency Management Agency (FEMA). As a valuable member of our team, you will engage with customers, respond to inquiries, and offer guidance on FEMA-related matters.

Key Requirements:
  • Access to high-speed internet for remote work.
  • Demonstrated ability to deliver top-notch customer service.
  • Familiarity with laptop operations.
  • Capacity to set up and manage accounts securely.
  • Basic computer literacy.
Perks and Benefits:
  • A generous hourly rate of $4.57, including Health & Welfare Fringe benefits.
  • A supportive and collaborative work environment.
  • Opportunities for growth and professional development.


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