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Room Attendant

2 months ago

New Florence, Missouri, United States WARRENTON OIL GROUP Full time
Job Overview

Location: Brady Hotel

Position: Housekeeper

Responsibilities
  • Maintain the cleanliness of guest accommodations, ensuring the highest standards of hygiene and service.
  • Report maintenance issues and respond to guest requests promptly.
  • Safeguard the confidentiality and security of all guest rooms.
  • Possess comprehensive knowledge of hotel services to accurately address guest inquiries.
  • Utilize appropriate cleaning agents for various surfaces in compliance with safety regulations.
  • Keep cleaning carts and supply areas organized and well-stocked.
  • Stay informed about daily operations through regular updates.
  • Demonstrate knowledge of proper etiquette and protocols.
Cleaning Duties

Perform thorough cleaning tasks including:

  • Sanitizing bathrooms, including tubs, toilets, sinks, and mirrors.
  • Changing bed linens and making beds, which may involve lifting heavy mattresses.
  • Dusting all surfaces, including furniture and fixtures.
  • Vacuuming and disposing of trash throughout guest rooms.
  • Cleaning kitchen appliances such as coffee makers and microwaves.
  • Restocking guest amenities as needed.
Guest Interaction

Address guest inquiries and resolve issues within established guidelines. Report any missing items or maintenance concerns to management.

Additional Responsibilities
  • Assist with breakfast service as needed.
  • Complete assigned tasks and special projects in a timely manner.
  • Familiarize yourself with emergency procedures and act accordingly.
  • Participate in training programs specific to housekeeping.
  • Handle lost and found items in accordance with company policy.
  • Adhere to cleaning protocols and product usage instructions.
  • Develop a thorough understanding of hotel amenities and services.
  • Build rapport with frequent guests and accommodate their specific needs.
  • Foster a positive work environment and maintain professional relationships with colleagues.
Qualifications

A high school diploma or equivalent is preferred. Candidates should possess knowledge of cleaning products and techniques, as well as experience with cleaning equipment.