Grocery Store Operations Specialist
2 days ago
The Grocery Store Operations Specialist plays a vital role in ensuring the smooth operation of our Center Store (Grocery) Department. As an assistant to the Center Store Manager, you will be responsible for maintaining high standards of customer service, maximizing sales through excellent service, and minimizing shrink through proper inventory management.
This is a challenging yet rewarding role that requires strong interpersonal, organizational, communication, and customer service skills. You must be able to learn multiple tasks and technical requirements of the job and use technical information to solve problems effectively.
Responsibilities:
* Assist the Center Store Manager in providing quality customer service within the Center Store Department.
* Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
* Ensure the Center Store Associates maintain a clean, neat appearance and assist in training, scheduling, and maintaining a qualified stock crew.
* Stock product in accordance with policies and guidelines and ensure achievement of productivity goals of the stock crew.
Requirements:
* High school graduate or equivalent preferred.
* Excellent interpersonal, organizational, communication, and customer service skills required.
* Ability and willingness to learn multiple tasks and technical requirements of the job.
* Ability to use technical information to solve problems.
* Must meet minimum age requirements to perform specific job functions.
Salary: $45,000 - $55,000 per year.
About Food Lion:
Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
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