IT Infrastructure Technician

3 days ago


Plain City, Ohio, United States Akiva Technologies LLC Full time
Job Description
We are seeking an experienced Deskside Support Technician to join our team at Akiva Technologies LLC in Arlington, Virginia. In this role, you will provide high-quality technical support to our clients, ensuring the smooth operation of their systems. If you are passionate about delivering exceptional customer service and possess strong technical skills, we encourage you to apply.

Responsibilities
• Troubleshoot and resolve hardware and software issues for desktops, laptops, and mobile devices
• Provide on-site support for client installations, upgrades, and repairs
• Collaborate with technical teams to develop and implement solutions to complex technical problems
• Ensure backup and data restoration from workstations during upgrades or system diagnosis

Requirements
• DOD 8570 IAT Level II or III certification (e.g., Security+ CE)
• Minimum 3 years of experience in an enterprise environment
• Strong understanding of Microsoft Office software systems and MS Project
• Familiarity with Active Directory and network administration
• Excellent analytical, oral, and written communication skills
• Ability to work independently with minimal supervision and collaborate effectively with others

Benefits
Akiva Technologies LLC offers a competitive salary range of $65,000 - $95,000 per year, based on experience. Our benefits package includes comprehensive health insurance, a 401(k) plan with company match, paid time off, and professional development opportunities.

About Us
Akiva Technologies LLC is a leading provider of professional services to commercial and government customers. We pride ourselves on our commitment to innovation, quality, and customer satisfaction.

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