Waste Management Associate
3 weeks ago
**Job Overview**
We are seeking a highly motivated and customer-focused Waste Management Associate to join our team at Waste Pro. As a key member of our operations team, you will play a vital role in ensuring the seamless delivery of waste management services to our residential and commercial customers.
**Key Responsibilities:**
- Answer incoming calls from customers in a timely and professional manner.
- Assist existing customers with resolving issues related to their waste management services.
- Provide service quotes for new customers, outlining the scope of work, pricing, and billing details.
- Establish new customer accounts by negotiating and documenting service requirements, including type, pricing, and billing information.
- Deliver exceptional customer retention through proactive communication, issue resolution, and offering alternatives to cancellation requests.
**Compensation and Benefits:**
The estimated annual salary for this position is $50,000 - $65,000, depending on experience and qualifications. Additionally, you will be eligible for a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
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