Store Manager

6 days ago


Oxford, Michigan, United States Mint Cannabis Full time
Job Overview

Mint Cannabis is seeking a seasoned Assistant Store Manager to lead our team in Oxford. This role involves mentoring 20+ employees, inspiring a welcoming environment, and developing the Mint Culture.

About the Role

As an Assistant Store Manager, you will:

  • Provide leadership and direction to a team of 25-50 people.
  • Oversee the dispensary environment and key business indicators to identify problems, concerns, and opportunities for improvement.
  • Coach the team and take action to achieve operational goals.
  • Establish a regular schedule for the retail staff, including team member time off.

You must have excellent communication and interpersonal skills, strong leadership and motivation, high customer service expectations, and strong conflict resolution skills.

Responsibilities

The successful candidate will be responsible for maintaining quality customer service by establishing and enforcing company standards, handling customer inquiries, and resolving complaints. You will also run and complete daily sales reporting, coordinate operations, merchandising, staffing, training, rewards, discipline, and employee evaluations for the store.

Additionally, you will oversee the recruiting, interviewing, and hiring process to build a team that delivers superior customer service and patient care. You will supervise the retail store's daily operations, including product orders, cash handling, financial reporting, customer communication, patient education, and building and managing an effective team.

Requirements

To be considered for this role, you must have:

  • A minimum of 2 years of experience in customer service, retail management, or the cannabis industry.
  • Cash handling experience with at least 3 years of history.
  • Inventory management experience with at least 2 years of history.

We offer a competitive salary, benefits package, and opportunities for professional growth and development.



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