Sleep Consultant

2 days ago


Arlington, Virginia, United States Mattress Firm Full time
Unlock a Career in Sleep Excellence">

Mattress Firm, Americas most trusted authority on sleep, is seeking highly skilled and dedicated professionals to join its team as Sleep Experts. As a key member of our sales team, you will play a vital role in helping millions of people get better sleep and live well.

Your journey will begin with an extensive customer-centric retail sales training program that empowers you to create life-changing in-store experiences and help customers build the perfect sleep sanctuary. With our award-winning talent development programs, you'll have access to education paths designed to support your learning proficiency for specialty retail.

We invest heavily in every new sales associate coming on board, providing a performance-based bonus after six months of employment. This opportunity is perfect for those who want to make a real difference in people's lives and are passionate about delivering exceptional customer service.

Key Responsibilities:

  • Create an environment where customers feel valued by cultivating strong relationships.
  • Provide technical product knowledge information to customers and serve as a subject matter expert.
  • Drive individual sales performance and KPIs while demonstrating company values and supporting initiatives.
  • Maintain customer relationships during and after purchase, resolving issues and sending delivery reminders.
  • Stay aware of competition, advertisements, and services offered by competitors.
  • Leverage social media to positively impact brand awareness and increase sales.

About Mattress Firm:

We're no ordinary mattress company. With over 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we've helped millions of people get better sleep. Our purpose is simple: helping people sleep well to live well. We deeply invest in every new sales associate to live up to this promise.

What We Offer:

  • Excellent career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • Paid time off and sick leave.
  • Employee discounts on Mattress Firm sleep products and accessories.

Salary Range: $55,000 - $75,000 per year.


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