Cyber Risk Consultant
3 days ago
The company was founded in 2016 by experts from the US military and intelligence communities, and has since become a trusted partner for middle to large market enterprises. Resilience offers insurance coverage through its licensed agency and security services through its expert team. The company is backed by top technology investment firms and has offices globally.
We are seeking a Cyber Risk Consultant to join our team. As a Cyber Risk Consultant, you will be responsible for building and maintaining strong relationships with key clients, understanding their needs, and strategizing to drive long-term value and loyalty. This role requires excellent communication and problem-solving skills to deliver exceptional service and achieve business objectives.
Key Responsibilities:
- Proactively engage with customers to understand their goals, challenges, and feedback.
- Develop and execute Customer Success strategies to maximize retention, expansion, and satisfaction among our client base.
- Serve as the primary point of contact for assigned accounts, building trusted advisor relationships with key stakeholders.
Qualifications:
- 3-5 years of experience in customer success with a proven track record of driving customer satisfaction & retention.
- Experience with cyber security preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport, influence others, and negotiate effectively.
What We Offer:
Competitive salary range: $120,000 - $150,000 per year
We offer a dynamic work environment, flexible schedules, family paid leave, and comprehensive benefits package.
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