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Patient Services Representative

2 months ago

Osprey, Florida, United States Physical Therapy Doctors Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to fill the role of Receptionist at Physical Therapy Doctors. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our patients and visitors.

Key Responsibilities:

  • Greets and Welcomes Patients and Visitors: Provide a friendly and professional greeting to patients and visitors, setting the tone for a positive experience.
  • Manages Schedules and Appointments: Schedules patient appointments and maintains the appointment calendar, ensuring seamless communication and coordination.
  • Verifies Patient Information: Verifies patient insurance information and collects necessary paperwork, maintaining confidentiality and adhering to HIPAA regulations.
  • Provides Administrative Support: Assists with administrative tasks such as copying, filing, and organizing documents, ensuring the reception area is clean and organized at all times.

Requirements:

  • Education: High school diploma or equivalent
  • Communication Skills: Excellent verbal and written communication skills
  • Organizational Skills: Strong attention to detail and organizational skills
  • Problem-Solving Skills: Ability to multitask and prioritize tasks effectively in a fast-paced environment
  • Interpersonal Skills: Empathetic and compassionate demeanor towards patients and visitors