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Customer Service Ambassador

3 weeks ago

Marysville, Ohio, United States Family Dollar Full time
Job Description:

As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional service to customers. Your primary objective is to create a welcoming store environment and ensure that customers feel valued and satisfied with their shopping experience.

About the Role:
• Be responsible for providing excellent customer service, responding to customer inquiries, and resolving any issues that may arise during their visit.
• Greet customers warmly, assist them in finding merchandise, and answer questions regarding products and services.
• Complete cash register transactions accurately and efficiently, ensuring a smooth checkout process for customers.

Requirements and Skills:
• Possess excellent communication skills, both verbal and written, to effectively interact with customers and colleagues.
• Demonstrate strong problem-solving abilities to resolve customer complaints and concerns promptly and professionally.
• Work collaboratively as part of a team to achieve sales goals and maintain a clean, organized store environment.
• Ability to work varied shifts, including mornings, afternoons, evenings, weekends, and holidays, as needed.

Benefits:
• Competitive hourly wage: $12-$15 per hour (estimated)
• Opportunities for career advancement within the company
• A dynamic and supportive work environment
• Discounts on store merchandise