Patient Care Coordinator
4 days ago
The Patient Care Coordinator plays a vital role in ensuring a seamless and exceptional experience for our clients and their pets. This dynamic individual will be responsible for coordinating patient care, capturing medical notes, creating treatment plans, and communicating with clients throughout the visit.
Key Responsibilities- Provide exceptional client service, ensuring a warm and welcoming experience for all clients.
- Coordinate patient care, including scheduling follow-up appointments and future wellness visits.
- Collaborate with the technical team to ensure the completion of the veterinarian's treatment plan.
- Communicate effectively with clients, providing clear explanations of treatment plans and discharge instructions.
- Ensure accurate and timely entry of medical information, including diagnostic results and treatment plans.
- Perform other related duties as assigned, supporting the overall mission and values of Rocky Mountain Small Animal Hospital.
- High school diploma required; medical terminology knowledge a plus.
- Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Proficient in computer literacy and typing skills, with the ability to learn and adapt to new software and systems.
- Ability to work independently and as part of a team, with a focus on delivering exceptional client service.
As a valued member of our team, you can expect a competitive compensation package, including medical, dental, and vision coverage, as well as opportunities for growth and advancement within our rapidly expanding practice.
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