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HVAC Product Expert

1 week ago


Danbury, Connecticut, United States Belimo Full time
Job Description

The Product Specialist's primary role is to provide expert product support to customers and field sales teams, ensuring seamless interactions within agreed-upon time frames. Key responsibilities include answering technical and application-related questions, maintaining the integrity and accuracy of product data, and coordinating product quality cases.

Maintenance of product documentation, including product fact books and catalogs, is also crucial. Close collaboration with cross-functional teams, such as Product Management, Sales, Logistics, Planning, Production, and Customization, ensures effective implementation of products and strategies.

The Product Specialist will work closely with the Marketing team to create or update product support literature and implement promotional strategies, contributing to an exceptional perception of products in the marketplace.