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Housekeeping Manager

2 months ago

Kennedy Space Center, United States Embassy Suites by Hilton Full time

Job Summary:

The Embassy Suites by Hilton is seeking a highly skilled and experienced Housekeeping Supervisor to join their team. As a key member of the hotel's operations, the successful candidate will be responsible for leading and supervising a team of housekeeping staff to ensure the highest standards of cleanliness and guest satisfaction.

Key Responsibilities:

  • Lead and Supervise Housekeeping Staff: Direct and motivate a team of housekeeping staff to ensure they meet the hotel's high standards of cleanliness and guest satisfaction.
  • Room Inspection and Quality Control: Conduct regular room inspections to ensure that all rooms meet the hotel's quality standards and identify areas for improvement.
  • Inventory Management: Manage the inventory of cleaning supplies and equipment to ensure that the housekeeping team has the necessary resources to perform their duties.
  • Guest Service: Respond to guest complaints and concerns in a professional and courteous manner, and take steps to resolve issues promptly.
  • Training and Development: Provide training and development opportunities to housekeeping staff to enhance their skills and knowledge.

Requirements:

  • Leadership Experience: Proven experience in leading and supervising a team of housekeeping staff.
  • Housekeeping Knowledge: In-depth knowledge of housekeeping procedures and standards.
  • Communication Skills: Excellent communication and interpersonal skills to effectively interact with guests, staff, and management.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Collaborative Work Environment: A collaborative and supportive work environment.