Enterprise IT Expert

4 days ago


Annapolis, Maryland, United States Top Secret Clearance Jobs Full time
Job Overview

We are Top Secret Clearance Jobs, a dedicated platform helping those with exclusive security clearance find their next career opportunity. As an Information Technology Support Specialist with us, you will be part of a team transforming technology into opportunity.

In this role, you will work as an IT Support Specialist, providing technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. You will respond to queries either in person or over the phone, providing remote support access through desktop mirroring and other remote access applications for worldwide sites.

You will be responsible for identifying, investigating, resolving, and following up on problems brought to the helpdesk by users of cloud infrastructure. Additionally, you may coach and provide guidance to less-experienced professionals, applying basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.

Salary and Benefits

The estimated hourly rate for this position is between $42.97 and $57.91. Our benefits package includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.



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