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Data Clerk

2 months ago

St Louis, Missouri, United States Missouri History Museum Full time
Job Summary

The Missouri Historical Society is seeking a highly organized and detail-oriented Data Clerk to provide administrative support for our development efforts. This role is responsible for maintaining the integrity of our constituent and gift records in the Altru database, a fundraising software solution for arts and cultural organizations.

Key Responsibilities
  • Process gifts, manage constituent records, and prepare acknowledgement letters
  • Generate lists and reports, and record pledges
  • Work closely with the Database Administrator to complete special projects and maintain a robust, reliable constituent database
  • Manage staff memberships in Altru and keep track of membership incentives for Visitor Engagement staff
  • Perform data entry, including creating and updating constituent records, creating gift records, and processing donor transactions
  • Correspond with internal and external customers regarding gift and pledge questions
  • Collect and process matching gift forms, perform online gift verifications, and update biographical data in Altru
  • Assist in handling telephone calls and emails related to donations, and provide customer service to members and other constituents
  • Work with the Database Administrator and Accounting staff to resolve problems or adjustments that must be made to ensure accurate processing and reconciliation
Requirements
  • Associate's Degree in business administration or related field
  • Minimum of 1-2 years related experience
  • Knowledge of computer office applications, such as Microsoft Word and Excel, and high-level proficiency in Altru (or other fundraising database)
  • Knowledge of accounting principles and financial reporting, and the ability to understand IRS Regulations and other governing policies and procedures relating to the processing of charitable gifts
Skills
  • High level of analytical, mathematical, and problem-solving skills
  • Strong interpersonal skills in interacting with diverse staff, volunteers, guests, and donors
  • Demonstrated ability to work independently and as part of a team
  • Ability to manage sensitive and confidential information
  • Capacity and inclination to learn new technologies as they become available and necessary to perform job functions