Housekeeping Associate

3 weeks ago


Canton, Massachusetts, United States Buffalo Lodging Associates, LLC Full time

We are seeking a detail-oriented and customer-focused Housekeeping Associate to join our team at Homewood Boston/Canton.

This role is responsible for maintaining the cleanliness of our guest rooms and suites, ensuring quality of service and customer satisfaction.

Key Responsibilities:
  • Clean rooms/suites as assigned by supervisor, adhering to high standards and exceeding customer expectations.
  • Report any discrepancies or maintenance issues to the supervisor in a timely manner.
  • Provide exceptional customer service by responding promptly to guest requests and resolving any concerns.
  • Work typical shifts that include weekends and holidays when required.
About Buffalo Lodging Associates:

Buffalo Lodging Associates is a hotel management company based in Canton, MA, dedicated to providing true hospitality since 1996. We have partnered with respected hotel brands, including Marriott International, Hilton Worldwide, and InterContinental Hotels Group.

Requirements:
  • Previous experience in a hotel setting or willingness to train.
  • Excellent customer service skills and ability to work effectively with guests and colleagues.
  • Able to work independently or as part of a team.
  • Ability to work on feet for extended periods and lift up to 25 lbs.
  • Navigate a cart weighing up to 100 lbs safely.
Compensation and Benefits:
  • Paid weekly (every Friday) - estimated $15-$18 per hour.
  • Medical, dental, and vision insurance.
  • Competitive 401(k) retirement savings plan with employer match.
  • Paid vacation and sick time.
  • Paid holidays.
  • Tuition reimbursement.
  • Flexible spending account.
  • Company-paid life insurance.
  • Short-term disability insurance.
  • Long-term disability insurance.
  • Employee assistance program.
  • Hotel discounts.
  • Monthly employee appreciation activities and events.
  • Learning and development opportunities.
  • Employee referral program.
Equal Employment Opportunity:

We provide equal employment opportunities to all associates and applicants, prohibiting discrimination and harassment without regard to protected characteristics.



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