Self Storage Team Leader

6 days ago


Vero Beach, Florida, United States Public Storage Full time
Job Overview

The role of a Self Storage Manager at Public Storage involves working independently at multiple locations, ensuring that customer storage needs are met, and providing excellent customer service. As a key member of our team, you will be responsible for assessing customer storage requirements, making recommendations on packing and moving supplies, and performing daily storage unit inspections to confirm inventory and availability.

About the Role

This is a full-time position with a competitive salary of $14.00 per hour and various benefits including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending. We also offer company-paid life, accidental death insurance, mileage reimbursement, and on-site housing opportunities at many of our locations (subject to performance and tenure requirements).

Responsibilities

- Conduct daily storage unit inspections to confirm inventory and availability
- Assess customer storage needs and make recommendations on packing and moving supplies
- Provide exceptional customer service and support to ensure customer satisfaction
- Perform auditing tasks such as cash drawer audits and bank deposits
- Help customers stay current with payments and make reminder and collection calls when required

Requirements

To succeed in this role, you should have a valid driver's license, experience in customer service-centered sales environments, and the ability to transport lift/move items weighing up to 35 pounds. You should also be comfortable walking in/around facilities and spending up to 50% of your time in outdoor environments. Additionally, you must be able to perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.

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