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Emergency Medical Response Technician

2 months ago

Fall River, Massachusetts, United States Hard Rock International (USA), Inc. Full time
Job Description

Overview

POSITION SUMMARY:

Under the supervision of the Security Department's leadership, the Medical Response Technician is tasked with ensuring the safety and security of guests, staff, and company assets. This role requires a friendly and approachable demeanor at all times. Current EMT certification from the Commonwealth of Virginia or the National Registry is mandatory.


Responsibilities

ESSENTIAL FUNCTIONS:

(The following functions are intended to provide a general overview of the responsibilities associated with this job classification and are not exhaustive.)

  • Ensure security is maintained across the entire facility.
  • Assist in managing emergency situations effectively.
  • Administer emergency medical assistance within the scope of certification.
  • Keep EMS equipment, supplies, and treatment areas sanitized and organized as per daily requirements.
  • Adhere to all Gaming Commission Regulations, as well as departmental policies and procedures.
  • Conduct regular patrols of the gaming areas to establish a visible security presence and report any unusual occurrences or suspicious individuals.
  • Document all medical incidents thoroughly.
  • Complete necessary checklists for inventory and inspections of medical supplies and equipment.
  • Inform a Supervisor of any equipment or supply issues and note items that need replenishment.
  • Restock supplies as needed and report any missing items to a Supervisor.
  • Perform duties consistently while complying with all Virginia Lottery Regulations.

Qualifications

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

(Relevant education and experience may be interchangeable on a year-for-year basis.)

A High School Diploma or equivalent is required, along with a minimum of one (1) year of experience in guest services, or a combination of education and experience that is equivalent.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

  • Must obtain and maintain all necessary licenses/certifications as per Federal, State, and Virginia Lottery regulations.
  • Successful completion of a background check is required.
  • Must pass a drug screening.
  • Prior experience in the gaming industry is highly preferred.
  • Must be at least twenty-one (21) years of age.
  • Current CPR/AED certification is required.
  • Excellent communication skills are essential.
  • Must consistently exhibit a friendly, customer-oriented attitude.
  • Ability to ensure the safety and security of guests, employees, and company assets.
  • Must remain calm and composed in emergency situations.
  • Must be able to wear a radio earpiece without any medical restrictions.
  • Willingness to manage bodily fluids and potentially hazardous situations is necessary.
  • A valid Motor Vehicle License with a clean driving record is required.

KNOWLEDGE OF:

  • Proficiency in computer applications for composing clear, concise, and accurate reports.
  • Ability to obtain and maintain all required licenses/certifications in accordance with Federal, State, and Gaming regulations.

ABILITY TO:

  • Be available for various events with differing schedules as needed.
  • Read and understand all necessary documentation, training materials, and policy information.
  • Assist guests and team members who are sick or injured.
  • Communicate courteously and professionally with guests and all levels of team members.
  • Utilize tools and equipment such as radios, computers, and other job-specific tools.
  • Stand for extended periods.
  • Communicate clearly and professionally in English with guests.
  • Operate within the established policies and guidelines of the company.