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Insurance Client Support Specialist
3 months ago
About Us:
At Jobot, we pride ourselves on delivering exceptional service in the insurance sector. We are currently seeking a dedicated Insurance Client Support Specialist to join our dynamic team. This role is essential in ensuring our clients receive the highest level of service and support.
What We Offer:
- Competitive Salary Range: $50,000 - $65,000 per year
- Bonus Opportunities
- Paid Time Off (PTO)
- Health and Vision Insurance
- Flexible Work Schedule with Remote Options
- Opportunities for Career Advancement
Key Responsibilities:
As an Insurance Client Support Specialist, your primary duties will include:
1. Crafting insurance quotes, managing renewals, and preparing necessary documentation.
2. Building and nurturing strong relationships with clients to enhance retention.
3. Utilizing each client interaction as a chance to educate and expand their understanding of our services.
4. Addressing inquiries promptly and professionally, ensuring client satisfaction through effective problem-solving.
5. Collaborating with the sales and service teams to achieve company objectives.
6. Keeping abreast of industry trends and product knowledge to provide accurate information to clients.
Qualifications:
The ideal candidate will possess:
1. A minimum of 2 years of experience in a customer service capacity within the insurance field.
2. Proven skills in developing insurance quotes and managing documentation.
3. Strong verbal and written communication abilities, capable of simplifying complex insurance concepts.
4. Excellent problem-solving skills with a detail-oriented mindset.
5. Strong interpersonal skills to foster client relationships.
6. A proactive approach to customer service, always seeking to enhance the client experience.
7. Proficiency in relevant computer systems and software.
This is a remarkable opportunity to join a vibrant team and significantly impact our clients' experiences. If you are passionate about customer service and eager to advance your career in the insurance industry, we encourage you to explore this opportunity.
