Contact Center Specialist

4 weeks ago


West Point, Georgia, United States AMWASTE LLC Full time
About the Role

We are seeking a highly motivated Service Delivery Expert to join our team in West Point, GA. In this role, you will be responsible for providing exceptional customer service, resolving customer issues, and promoting our services to new and existing clients.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner.
  • Provide detailed information about our services, including collections, rates, billing, and account status.
  • Address customer complaints through effective communication and problem-solving skills.
  • Maintain accurate records and reports, as well as perform related administrative tasks.

Requirements:

  • A high school diploma or equivalent is preferred.
  • TWO years of experience in a call center environment is required.

Estimated Salary: $17 per hour.


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