Insurance Claims Specialist

4 weeks ago

Triangle, Virginia, United States Government Employees Insurance Company Full time
Claims Service Specialist

Grow your career as a Claims Service Specialist at GEICO's Fredericksburg, VA office and be part of one of the fastest-growing auto insurers in the United States. If you're motivated, solution-focused, and empathetic to customer needs, come join our team and develop a fulfilling career with us.

Through our paid, industry-leading training, you'll learn the ins and outs of the claims process and be ready to assist policyholders when they need us most – during an accident. As a Claims Service Specialist, you'll collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will rely on your patience, support, and attention to detail to get them back on the road as quickly as possible.

Many associates see a base salary increase of 10% within their first year as a Claims Specialist. Top performers can see increases up to 15%.

Key Responsibilities:
  • Provide exceptional customer service by showcasing expertise, fostering trust, and growing customer satisfaction
  • Effectively communicate verbally and in writing, and be willing to expand on these abilities
  • Work comfortably and grow in a fast-paced, high-volume call center environment
  • Meet minimum qualifications, including a high school diploma or equivalent
Benefits:
  • Premier Medical, Dental, and Vision Insurance with no waiting period
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

GEICO is an equal opportunity employer and provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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