Parts Advisor-Fort Scott KS Professional

4 days ago


Fort Scott, United States Briggs Automotive Group Full time

The Briggs Automotive Group is looking for an experienced Automotive Parts Advisor to join their team at the Fort Scott, KS location. As an Automotive Parts Advisor, you will play a crucial role in assisting customers and service technicians in identifying and obtaining the necessary parts for vehicle repairs and maintenance.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by greeting and assisting customers in-person, over the phone, or online with parts inquiries and orders.
  • Parts Management: Maintain an organized and accurate inventory of parts and accessories, and receive and inspect parts shipments for accuracy and quality.
  • Order Processing: Process parts orders efficiently and accurately using the dealership's management software, and prepare parts for delivery or pick-up.
  • Collaboration with Service Department: Work closely with service technicians to understand their parts needs for specific repairs and maintenance tasks, and ensure timely delivery of parts to the service area.
  • Sales and Upselling: Promote and sell additional parts, accessories, and related services to customers, and identify opportunities to upsell products that enhance vehicle performance or appearance.
Requirements
  • A high school diploma or equivalent.
  • Excellent customer service and communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to work collaboratively with customers, technicians, and other dealership staff.
  • A valid driver's license with a clean driving record.

The estimated salary for this position is between $50,000 - $70,000 per year, depending on experience and qualifications.


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