Service Consultant
4 days ago
About the Role
We are seeking a skilled Service Consultant to join our team at Hendrick Automotive Group. As a key member of our service department, you will play a vital role in ensuring our customers receive exceptional service and support.
Main Responsibilities:
- Work closely with customers and technicians to identify required maintenance and repairs
- Provide expert advice on necessary and recommended services, while also offering additional repair and maintenance options
- Schedule appointments and meet dealership standards for repair and order production
- Maintain an organized and clean work environment, adhering to all safety regulations and company policies
- Participate in ongoing training and development programs to stay up-to-date on the latest industry technologies and best practices
Requirements:
- Prior experience in the automotive or customer service industries
- Working knowledge of vehicle mechanical operations
- Excellent interpersonal, customer service, and organizational skills
- Ability to communicate effectively with customers and colleagues
What We Offer:
- A competitive salary and benefits package
- The opportunity to work with a leading automotive group
- Ongoing training and development opportunities
- A collaborative and supportive work environment
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