Cocktail Server

6 days ago


Chicago, Illinois, United States Lodge Management Group Full time
Job Summary

We are seeking a highly skilled and enthusiastic Cocktail Server to join our team at Lodge Management Group. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Provide Excellent Customer Service: Greet customers warmly, take drink orders, and serve beverages with a smile.
  • Maintain a Clean and Organized Environment: Ensure the front-of-house area is tidy and well-maintained, adhering to high standards of cleanliness and sanitation.
  • Assist with Opening and Closing Tasks: Participate in pre-shift and post-shift duties, including side work and opening/closing procedures.
  • Protect Guests and Establishment: Adhere to safety and security protocols, including BASSET and Food Handler certifications.
  • Upsell and Cross-Sell Products: Offer recommendations and promotions to enhance the guest experience and increase revenue.
  • Manage Customer Complaints: Respond promptly and professionally to guest concerns, escalating issues to management as needed.
  • Process Payments and Deliver Bills: Accurately total charges, issue bills, and process payments in a timely and efficient manner.
Requirements
  • Age Requirement: Must be at least 21 years of age.
  • Availability: Must be available to work flexible hours, including evenings, weekends, and holidays.
  • Certifications: Must possess or be willing to obtain BASSET and Food Handler certifications.
Benefits

We offer a competitive hourly rate of $9.48, plus tips, paid weekly, and venue discounts. Additionally, we provide a comprehensive benefits package, including 401K and M/D/V/L options.



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