Customer Service Representative
3 weeks ago
As a member of the Burke & Herbert Bank & Trust team, this role involves working in a fast-paced office environment to provide excellent customer service and support.
About the Job
This position operates as part of our branch team, interacting with customers to understand their banking needs and providing assistance with deposit and withdrawal transactions. The ideal candidate will have strong communication skills, basic math knowledge, and experience handling cash transactions.
The estimated annual salary for this role is $42,000 - $60,000 depending on location and experience.
Key Responsibilities:
- Receives and processes deposits, withdrawals, and other banking transactions accurately and efficiently.
- Provides exceptional customer service, ensuring that all interactions are friendly, helpful, and professional.
- Maintains awareness of security procedures to prevent theft or loss of bank assets.
- Identifies opportunities to promote bank products and services to customers, increasing revenue growth.
- Collaborates with colleagues to achieve team goals and improve customer satisfaction.
Requirements:
- Bachelor's degree or equivalent preferred.
- Excellent communication and interpersonal skills.
- Able to work effectively in a team-oriented environment.
- Basic computer skills required.
- Ability to lift files and equipment as needed.
About Us:
Burke & Herbert Bank & Trust is an equal opportunity employer committed to diversity and inclusion. We offer a competitive benefits package and opportunities for professional growth and development.
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