Collision Damage Estimator

4 weeks ago

Allentown, Pennsylvania, United States Quality Talent Group Full time
About the Job

At Crash Champions, we're passionate about delivering exceptional customer experiences and providing top-notch collision repair services. As a Collision Damage Estimator, you'll play a crucial role in our team's success.

Key Responsibilities
  • Educate customers on vehicle repair processes, insurance procedures, and customer rights.
  • Complete initial estimates, write detailed estimates after full disassembly and damage evaluation, and finalize estimates.
  • Manage repairs throughout the process, ensuring Crash Champions' quality standards are met through in-process quality control.
  • Keep customers informed and updated on their vehicle's status, providing a seamless experience.
  • Pull and review data procedures with Body Technicians, complete post-scanning for each vehicle, and pre-close final repair orders.
Qualifications
  • Excellent customer service skills.
  • Strong organizational and multi-tasking skills, with the ability to adapt to fast-paced environments.
  • Knowledge of insurance partners and estimating systems, such as CCC One, Mitchell, and Audatex.
Benefits
  • Competitive pay.
  • Weekly paychecks.
  • 401K with company match.
  • Medical, vision, and dental insurance.
  • Additional elective benefits.
Location

US-PA-Allentown

Category

Estimatics

Position Type

Regular Full-Time

Prioritization

Tier - Priority

Remote

No

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