Customer Service Representative Specialist

4 days ago


San Leandro, California, United States Mohawk Industries Inc Full time
Job Summary
We are seeking an exceptional Customer Service Representative to join our team at Mohawk Industries Inc. As a key member of our customer-facing team, you will be responsible for providing top-notch service and support to our customers.

The ideal candidate will have 3+ years of call center or customer service experience and a strong focus on customer account management. You will be required to provide excellent oral and written communication skills, with the ability to interact effectively with individuals at all levels in the organization. A moderate level of computer skills in Word and Excel is also necessary.

The salary for this role is estimated to be between $20.67 and $28.84 per hour, based on location and experience. However, actual base pay may vary depending on individual factors. In addition to competitive salary, we offer a comprehensive benefits package, career opportunities, and an environment of creativity and growth.

Key Responsibilities
  • Provide customer account management services including order entry, product information, and pricing.
  • Resolve customer product or service issues in a timely and professional manner.
  • Interface with internal teams and SSCs to address customer inquiries and order issues.
Required Skills and Qualifications
  • High School Diploma or GED equivalency.
  • 3+ years of call center or customer service experience.
  • Excellent oral and written communication skills.
  • Ability to interpret and follow policies, guidelines, and processing standards.
Benefits
We offer a competitive salary, a comprehensive benefits package, career opportunities, and an environment of creativity and growth.

  • San Leandro, California, United States TCWGlobal Full time

    Job OverviewTCW Global, a leading retail manufacturing company, is seeking a highly skilled Customer Service Representative to join its customer service team as a Receptionist/Customer Service Call-Center representative.This role involves assisting with front desk coverage and providing customer service assistance to internal and external customers via...


  • San Leandro, California, United States Burlington Full time

    **Overview of the Role**We are seeking a highly motivated individual to join our team as a **Customer Service Representative** at Burlington Stores, Inc.As a Customer Service Representative, you will play a key role in creating a positive shopping experience for our customers by delivering exceptional customer service and resolving any issues that may arise...


  • San Leandro, California, United States TCWGlobal Full time

    We are seeking a highly skilled Customer Service Representative to join our team at TCW Global in San Leandro, CA. As a key member of our customer service team, you will be responsible for providing exceptional support to internal and external customers via email and tickets. The ideal candidate will have excellent verbal and written communication skills, a...


  • San Leandro, California, United States THE FORD STORE SAN LEANDRO Full time

    About The Ford Store San LeandroWe are a family-owned and operated dealership dedicated to providing exceptional customer service. Our team is looking for a motivated Receptionist/BDC Representative to join our growing team.


  • San Leandro, California, United States Wal-Mart Stores , Inc. Full time

    **Job Description:**We are seeking a Customer Service Specialist to join our team at Wal-Mart Stores, Inc. in San Leandro, CA.Estimated Salary: $19.00 - $26.00 per hourIn this role, you will be responsible for providing exceptional customer service, processing customer transactions, and maintaining store displays.Responsibilities:Provide exceptional customer...


  • San Leandro, California, United States Old Navy Full time

    **About Old Navy**We're a global leader in the fashion industry, offering affordable and trendy clothing for men, women, and kids. Our mission is to provide high-quality products that make our customers feel confident and stylish.**Job Summary**We are seeking a skilled Customer Service Representative - Fashion Sales to join our team at Old Navy. As a key...


  • San Leandro, California, United States Fasteners, Inc Full time

    Job Description:We are looking for a talented Sales and Customer Service Specialist to join our team at Fasteners, Inc. in San Leandro, CA. In this role, you will be responsible for delivering excellent customer experiences and driving sales growth. Your primary goal will be to provide exceptional service to our customers while meeting and exceeding sales...


  • San Leandro, California, United States Ghirardelli Chocolate Company Full time

    Job SummaryWe are seeking a Customer Service Specialist to join our team at Ghirardelli Chocolate Company. As a key member of our store operations, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized work environment, and upholding the high standards of our company.


  • San Diego, California, United States Amentum Full time

    Job Summary:We are seeking a highly skilled and experienced Frontline Support Specialist to join our team at Amentum. As a key member of our Military Entry Processing Stations (MEPS) support team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our contract.The ideal candidate will have a strong...


  • San Leandro, California, United States Sizzler USA Full time

    We are seeking a highly detail-oriented Cashier to join our team at Sizzler USA. As a Cashier, you will be responsible for handling customer transactions, operating registers, and maintaining accurate records. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Key ResponsibilitiesProcess...


  • San Pedro, California, United States Bath & Body Works Full time

    Job Description: At Bath & Body Works, we're dedicated to delivering exceptional customer experiences and driving sales growth through effective merchandising and visual displays. As a Customer Service Representative - Fragrance Specialist, you will play a vital role in ensuring that our customers receive personalized attention and guidance as they explore...


  • San Leandro, California, United States DDS DISCOUNTS Full time

    Retail Sales Associate Job DescriptionWe are looking for a motivated and customer-oriented individual to fill the role of Retail Sales Associate at DDS Discounts. As a key member of our team, you will be responsible for delivering exceptional customer service and maintaining a positive store environment.Responsibilities:Provide outstanding customer service...


  • San Leandro, California, United States DDS DISCOUNTS Full time

    **Job Overview:**At dd's Discounts, we are seeking a highly motivated and safety-conscious individual to join our team as a Retail Associate. This is an excellent opportunity for someone who enjoys working in a fast-paced retail environment and prioritizes creating a safe and secure shopping experience for customers.**Key Responsibilities:• Maintain a high...


  • San Bruno, California, United States SpeeDee Oil Change & Auto Service® Full time

    Job OverviewWe are seeking a highly motivated and experienced Customer Service Representative to join our team as a Front Desk Lead at SpeeDee Oil Change & Auto Service®. This role will be the face of our company, greeting customers with a smile and a can-do attitude.


  • San Leandro, California, United States Burlington Full time

    Company Overview:">Burlington Stores, Inc. is a leading off-price retailer with a strong commitment to customer satisfaction and employee development.We are seeking a skilled Cashier to join our team at our San Leandro store location.Job Summary:">This role involves delivering exceptional customer service, processing transactions accurately and efficiently,...


  • San Leandro, California, United States Floor & Decor Full time

    About the Role: We are seeking a Customer-Focused Sales Associate to join our team at Floor & Decor. In this role, you will have the opportunity to work in a fast-paced retail environment, interacting with customers and colleagues alike to deliver an exceptional shopping experience. Key responsibilities will include:Providing Exceptional Customer Service:...


  • San Leandro, California, United States Wal-Mart Stores , Inc. Full time

    Job Overview:As a Cashier & Front End Services representative at Wal-Mart Stores, Inc., you play a vital role in creating an exceptional customer experience. Your friendly demeanor and excellent communication skills will make a lasting impression on our valued customers.


  • San Leandro, California, United States EMG Full time

    Job Title: Customer Experience SpecialistWe are seeking an experienced, organized, and customer-focused professional to join our team as a Customer Experience Specialist. The ideal candidate will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues in a timely manner.The successful candidate will have...


  • San Leandro, California, United States Target Full time

    Join us at Target as a Front of Store Associate and help deliver an exceptional shopping experience for our guests. Salary: $14.00 per hour. In this role, you'll accurately handle cash register operations and provide tailored suggestions to our guests through active selling and compelling visual merchandising presentations.About the Job: As a Front of Store...


  • San Diego, California, United States AEG Full time

    Job SummaryAEG is seeking a highly motivated and detail-oriented Customer Service Representative to join our team as a Point of Sale Specialist in the concessions area. As a key member of our front-line staff, you will be responsible for providing exceptional customer service while operating a cash register and handling sales transactions with accuracy and...