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Data Reporting Analyst

2 months ago

Lake Zurich, United States Crawford & Company Full time
About the Role

We are seeking a highly skilled Data Reporting Analyst to join our team at Crawford & Company. As a Data Reporting Analyst, you will play a critical role in providing internal and external client reports and/or data to meet Broadspire client, carrier, self-insured state regulatory compliance, and internal customer needs.

Key Responsibilities
  • Work collaboratively with the RMIS, Reporting and Strategic Outcomes Team, department staff, and assigned clients in the design and production of all reports.
  • Complete reporting assignments accurately and on time, including custom data projects.
  • Provide superior client support for data questions and requests.
  • Support RMIS, Reporting and Strategic Outcomes Team in product requirement, design and testing activities.
  • Provide sales and renewal support via reporting and data services quotes.
  • Deliver internal data solutions such as Access databases for client reporting inventories, pricing, etc.
  • Interpret business objectives, assess alternatives and present logical solutions to problems.
  • Gather and analyze moderately complex facts/data to draw logical inferences from the information.
  • Prepare management control plans that cover all associate tasks and milestones.
  • Collaborate with RMIS, Reporting and Strategic Outcomes team members to provide quality outcomes to enhance program and individual performance.
  • Identify ongoing program inefficiencies and growth opportunities, providing solutions with supporting data.
  • Provide some training to other RMIS, Reporting and Strategic Outcomes Team members.
  • Use effective time management with appropriate prioritization of all assigned responsibilities to determine that program functions are executed on time and with the quality expected.
Requirements
  • 4 year college degree desired or the equivalent in related work experience.
  • CPCU, ARM, AIC, CEBS or similar professional designation preferred.
  • 5 or more years of previous directly related professional work experience, preferably in technical RMIS, report design & development, data services, which offered sound knowledge of TPA's and the insurance industry.
  • Must have good knowledge of Microsoft Office products, Broadspire's RMIS, applicable legacy systems and report writers.
  • Must be able to interpret adapt to changing technologies.
  • Strong experience in TPA service, and support functions.
  • Strong claim product and service knowledge.
  • Excellent communication skills (written, verbal and listening) and presentation skills.
  • Excellent problem solving, analytical skills and decision making skills.
  • Strong working knowledge of systems capabilities.
  • Strong organization and negotiation skills.
  • A thorough understanding of risk management business needs and the RMIS development life cycle.
  • Manages own time, activities and resources to accomplish objectives and coordinates those activities to deliver desired results.
  • Strong understanding of Broadspire's business goals to work collaboratively with internal and external clients to support the achievement of the identified goals.
About Us

Crawford & Company is a global leader in claims management, outsourcing, and other risk management solutions. We are committed to helping our clients achieve their goals by providing innovative solutions and exceptional service.

We are proud to be an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and talented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.