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Automotive Parts Specialist
2 months ago
Company:
Gerber Collision & Glass
About Gerber Collision & Glass:
As a leading name in the collision repair industry, Gerber Collision & Glass boasts a robust presence across North America, with over 800 locations and a dedicated workforce exceeding 10,000 individuals. Our commitment to excellence drives us to provide outstanding service to every customer.
Position Overview:
The primary role of the Parts Coordinator is to ensure a seamless and exceptional customer experience by effectively managing the processes involved in ordering, receiving, storing, dispatching, and returning parts for each repair order.
Key Responsibilities:
- Implement the WOW (Wow Operating Way) plan consistently.
- Communicate customer requirements to relevant team members.
- Collaborate with suppliers to procure and receive parts as per repair orders, ensuring accuracy in quality and quantity.
- Facilitate timely distribution of parts to the workshop in alignment with the production schedule.
- Record all parts invoices in the designated Management Information System (MIS).
- Label and monitor parts associated with repair orders, ensuring proper storage with vehicles.
- Notify team members of any Parts Price Changes (PPI).
- Order and track supplemental parts in the MIS, assessing vendor performance.
- Conduct daily reconciliations of parts vendor invoices.
- Ensure timely posting and filing of invoices and credit memos.
- Verify that vendor invoices reflect the correct negotiated discounts to maintain profit margins.
Qualifications:
- High School Diploma or equivalent.
- 1-3+ years of experience in automotive parts management (experience with auto body parts is advantageous).
- Strong customer service orientation and exceptional organizational skills.
- Ability to manage competing demands and prioritize effectively.
- Initiative in problem-solving scenarios.
- I-Car Registered (working towards Gold Class certification).
Required Skills:
- Effective verbal and written communication skills.
- Meticulous attention to detail and accuracy.
- Adept at managing a fast-paced environment while multitasking.
- Familiarity with vehicle repair practices.
- Proficient in Management Information Systems such as Summit and Repair Centre.
- Knowledge of parts sourcing platforms like Car-part, Progi, APU, and LKQ B2B.
- Strong problem-solving capabilities and above-average computer skills.
- Excellent organizational abilities.
- Capacity to thrive in a dynamic work environment.
- Team-oriented with a focus on achieving collective goals.
Physical Requirements:
Regularly required to bend, crouch, reach, and handle tools. Must be able to lift materials exceeding 50 lbs.
Additional Information:
This job description serves as a general overview of the responsibilities and qualifications required for the position. Duties and responsibilities may evolve over time.
Benefits:
Gerber Collision & Glass offers a comprehensive benefits package, including competitive pay, medical, dental, and vision insurance, a 401(k) retirement plan with company matching, employer-paid short-term disability and life insurance, paid vacation, and opportunities for continuing education.
Commitment to Diversity:
Gerber Collision & Glass is an equal opportunity employer, dedicated to fostering an inclusive and diverse workplace. All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other legally protected status.
