Insurance Customer Service Representative

4 weeks ago


Menifee, California, United States State Farm Insurance Full time
Job Title: Office Representative

At State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team. As an Office Representative, you will play a vital role in providing exceptional customer service, processing insurance policy changes, and maintaining accurate customer files.

Key Responsibilities:
  • Assist customers with their insurance needs and provide timely responses to inquiries.
  • Process insurance policy changes and updates, ensuring accuracy and efficiency.
  • Maintain organized and up-to-date customer files, adhering to company standards.
  • Collaborate with team members to achieve office goals and promote a positive work environment.
  • Stay updated on insurance industry trends and regulations, applying knowledge to improve customer service and policy processing.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Proficiency in using insurance industry software and systems.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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