Automotive Service Attendant

4 weeks ago


Ontario, California, United States Empire Nissan Full time
Job Summary

We are seeking a highly motivated and detail-oriented Service Lot Attendant-Porter to join our team at Empire Nissan. As a key member of our service team, you will be responsible for ensuring complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers after service is complete, and transporting customers to/from their home when needed.

Responsibilities
  • Drive vehicles to and from service areas and lot as needed.
  • Install protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service.
  • Service vehicles with gas, oil, and water.
  • Wash and clean vehicles as needed.
  • Help maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary.
  • Help maintain shop cleanliness, including windows, doors, floors, etc.
  • Dealer Trades.
  • Transport customers to and from their home when needed and requested.
  • Ensure that required documentation is complete and is in compliance with regulations and standards.
  • Follow all safety and security procedures.
  • Perform other duties as assigned.
Requirements
  • No experience necessary. We are willing to train.
  • High school diploma or GED preferred.
  • Unrestricted California driver's license and clean driving record.
  • Able to drive both automatic and standard-transmission vehicles.
  • Able to safely operate motor vehicles in tight and small spaces.
  • Highly professional and dependable.
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
  • Able to work independently with minimal supervision.
  • Basic computer and internet skills.
  • Previous experience in a similar role a plus.
  • Must be customer service oriented.
  • Must be a team player with a strong sense of commitment to the customer and team members.
  • Must be self-motivated with good written and verbal communication skills.
  • Strive to respect and facilitate teamwork within all departments.
  • Friendly with high energy and the willingness to go above and beyond.
  • Willing to multi-task.
  • Bilingual a PLUS

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