Product Management Analyst, ClientSpace
22 hours ago
At PrismHR, we're committed to expanding our platform to meet the needs of our growing customer base. This includes supporting staffing and small and mid-market companies. We're seeking an experienced Product Management Analyst to contribute to a core strategic initiative in the PrismHR product portfolio.
Responsibilities
You'll work closely with the ClientSpace Product Manager and a dedicated engineering team to ensure they understand the 'what' and 'why' before the 'how' is considered. You'll partner with the product manager, product marketing, and business managers to identify key customer needs, market opportunities, and ways to increase adoption.
- Partner with the PM to contribute to building and maintaining the centrally located 12-month Roadmap and details
- Partner with the PM to discover, define, and translate customer needs into a prioritized product backlog
- Establish and cultivate great customer/user relationships to help create continuous feedback loops
- Assist with Communication of product strategy, plans, and schedules to company stakeholders
- Act as a liaison and bridge between product teams, support, and professional services to help triage and identify product issues and opportunities for enhancements
- Work closely with the product manager and stakeholders to ensure go-to-market needs are met and properly prioritized
Qualifications
We're looking for someone with 3+ years of experience with PrismHR or other customer relationship system experience in a product management, support, or services capacity. You should have excellent communication and organization skills, with the ability to connect across various domains, skills, and disciplines. Experience supporting or implementing CRM systems is a plus.
Nice to Have
Human Capital Management (HCM) and/or related HR Technology software experience is a nice-to-have. Previous experience working side-by-side with UX Designers, leveraging design-centric processes, is also a plus.
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