Restaurant Operations Manager

2 weeks ago


Nashville, Tennessee, United States Hard Rock International Full time
Restaurant Operations Manager Job Description

At Hard Rock International, we're seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our cafe management team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring seamless operations.

Key Responsibilities:
  • Develop and implement strategies to drive revenue growth and improve profitability.
  • Lead and manage a high-performing team of hourly staff, providing coaching, training, and development opportunities.
  • Manage labor schedules, inventory, and supplies to optimize efficiency and minimize waste.
  • Collaborate with senior management to develop and implement business plans, goals, and objectives.
  • Ensure compliance with all brand standards, policies, and procedures.
  • Develop and maintain strong relationships with guests, team members, and stakeholders.
  • Stay up-to-date with industry trends, best practices, and competitor activity.
Requirements:
  • 3+ years of experience in a restaurant operations management role, preferably in a high-volume, casual-themed environment.
  • Proven track record of driving business growth, improving customer satisfaction, and reducing costs.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Strong business acumen, with a focus on financial management, marketing, and human resources.
What We Offer:
  • Competitive compensation package, including quarterly bonuses and benefits.
  • Opportunities for professional growth and development.
  • A dynamic, fast-paced work environment with a passionate team.
  • Access to exclusive employee discounts and perks.


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