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AI Solution Architect

2 months ago


San Francisco, California, United States mistral Full time

About the Role

We are seeking a highly skilled AI Solution Architect to join our team at Mistral. As a key member of our go-to-market team, you will work closely with our General Manager to win new customers and support their successful adoption of our AI solutions.

Key Responsibilities

Pre-Sale & Sales Activities:
  1. Collaborate with Account Executives to execute effective technical discovery and understand potential clients' needs, challenges, and desired outcomes.
  2. Contribute to identifying, qualifying, and disqualifying opportunities where Mistral's AI solutions can unlock the most value for the customer.
  3. Work with the sales team to progress deals and penetrate accounts, providing technical expertise and insights where necessary.
  4. Influence evaluation criteria and gain control of evaluations and the evaluation process.
  5. Create a strategic vision for the customer based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.
Product Implementation & Integration:
  1. Guide and support customers in deploying our text completion API into their infrastructure.
  2. Work closely with customers to fine-tune models according to their specific requirements.
  3. Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.
  4. Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
Customer Success & Support:
  1. Ensure that customers are maximizing the potential of our AI solutions.
  2. Provide post-deployment support, addressing any issues or challenges that arise promptly.
  3. Collaborate with Account Executives to conduct periodic business and technical reviews with customers to ensure value and success are realized.
  4. Offer recommendations for product optimizations or new features based on customer feedback.
  5. Develop custom features for customers if needed.

About You

  1. Hold a PhD or master's degree in AI, data science, or a related field.
  2. Have a passion for AI and a drive to stay updated and ahead of the curve.
  3. Have proven experience in product implementation in AI or machine learning products.
  4. Have strong customer-facing communication skills with the ability to explain complex technical concepts in simple terms.
  5. Have demonstrated ability to manage projects and lead them to successful completion.
  6. Be proficient in understanding and developing code.
  7. Have familiarity with front-end interfaces and integration processes.
  8. Be able to work collaboratively in a team environment.

What We Offer

  1. The opportunity to shape the exciting journey of AI and be part of the early days of a hot startup in AI.
  2. A fun, young, multicultural team and collaborative work environment.
  3. A competitive salary and bonus structure.
  4. Opportunities for professional growth and development.